How do I schedule an appointment?
To schedule a free phone consultation or an intake session please email me at info@elizabethcruzcounseling.com You can also use the contact box on this website.
Are you accepting new clients?
Yes, I am currently accepting new clients. While I may occasionally have a small waitlist, I will always inform you about how soon you can expect to be seen.
What does a consultation look like?
After scheduling a phone consultation, you will have a 15-minute conversation with me to make sure we are a good fit for each other. I will ask for some general information to have a better understanding of what you are looking for, and you can ask me any questions you have. In the end, you can decide to schedule a session with me or to continue looking for the therapist who is the best fit for you.
Do you take insurance?
I do accept United and Aetna insurance for individual therapy through Headway. I do accept Spring Health EAP. I do not accept any insurance for couples therapy. Couples therapy is often categorized differently by insurance providers, and many do not cover it or have specific limitations. Due to the constraints that insurance often imposes on couples therapy, I do not accept insurance for couples or relationship therapy.
For any other insurance, I would be considered an out-of-network provider. I can provide a super bill that you could use to file a claim for reimbursement with your insurance (if you are reimbursed for out-of-network services). For more information, check with your insurance about your out-of-network benefits for mental health services.
Do you offer a sliding scale or reduced sessions?
Currently all my sliding scale slots are taken.
What forms of payment do you take?
I accept debit cards, credit cards, and FSA/HSA. I use Ivy Pay for payments.
Do you work with adults/kids/teens?
I am currently only seeing adults (18+). I work with couples as well.
Do I have to be BIPOC or LGBTQIA+ to work with you?
No, you do not have to be BIPOC or LGBTQIA+ to work with me. I welcome clients from all backgrounds and identities. While my primary focus is on serving BIPOC and LGBTQIA+ populations, I am committed to providing a supportive and inclusive environment for anyone seeking therapy.
What will the first session be like?
The first session is an intake session. Before our first session, I will have you fill out some intake paperwork. We will go over this in session, and I will ask some additional questions to get to know you better. During the intake session, I ask a lot more questions than I otherwise would in order to ensure I have a good understanding of what you are hoping to get out of counseling and how best to support you.
Can I do KAP sessions outside of Fridays?
Yes, you can schedule any of the KAP sessions (preparation, dosing session, or integration sessions) during my work hours throughout the week.
Do you prescribe medication?
As a licensed professional counselor (LPC), I am unable to prescribe medication. If we decide during our work that medication could be beneficial to treatment, we can discuss finding a psychiatrist or medical professional who will work with you to meet that need.
Can I see you in person or only online?
I only offer virtual sessions. I use Zoom when seeing clients.